- +1 (302) 400-7336
- sales@delawaremarinemechanics.com
- 4 Merit Dr, New Castle, DE 19720
- +1 (302) 400-7336
- sales@delawaremarinemechanics.com
- 4 Merit Dr, New Castle, DE 19720
At Delaware Marine Mechanics, we understand that purchasing an outboard motor is a significant investment. Getting your motor delivered safely and efficiently is an important part of the buying experience. We work with customers to coordinate shipping and delivery arrangements based on the motor purchased, order details, destination, and available transportation options.
Whether you are purchasing an outboard for a recreational boat, fishing vessel, commercial application, or another marine project, our team is available to help you understand the shipping process and delivery arrangements for your order.
Whether you are purchasing an outboard for a recreational boat, fishing vessel, commercial application, or another marine project, our team is available to help you understand the shipping process and delivery arrangements for your order.
We aim to make the shipping process as straightforward as possible.
Browse our available outboard motors and identify the engine that best matches your boat and requirements.
If you are looking for a specific brand, model, horsepower, or configuration that is not currently listed, you can contact us or submit a quote request.
Submit your quote request with information about the motor you are interested in and your delivery requirements.
For the most accurate shipping information, please provide:
Providing complete information helps us determine the most appropriate shipping and delivery options for your order.
Once your order requirements are reviewed, our team will provide information regarding available shipping options and associated costs.
Shipping costs may vary depending on:
Shipping charges and delivery arrangements will be confirmed before your order is finalized.
Once the purchase and shipping arrangements have been confirmed, your outboard motor will be prepared for shipment according to the agreed delivery arrangements.
Depending on the motor and shipping method, additional preparation or handling may be required to ensure the engine is suitable for transportation.
Your order will be shipped using the agreed transportation method.
Delivery times can vary depending on the destination, shipping method, carrier availability, weather, holidays, and other circumstances that may affect transportation.
Customers will receive applicable delivery information and tracking details when available.
Shipping options depend on the size and weight of the outboard motor, destination, and other order requirements.
Available transportation arrangements may include:
Freight transportation may be suitable for larger or heavier outboard motors and multiple-engine orders.
Depending on the destination and order requirements, specialized transportation may be considered for certain marine equipment and larger shipments.
Where available and agreed upon in advance, customers may be able to arrange pickup of their order.
Please contact our team to discuss pickup availability and requirements.
Shipping costs are calculated based on the specific details of your order.
Factors that may affect the final shipping cost include:
Shipping charges will be communicated as part of the order and quote process when applicable.
If you are requesting a quote, please provide your complete delivery address so we can better assess the available shipping arrangements.
Delivery times vary depending on several factors, including:
Any estimated delivery timeframe provided at the time of purchase is an estimate and is not guaranteed unless otherwise agreed in writing.
If you have a specific deadline for your outboard motor, please let us know before placing your order. We will do our best to provide information about the available delivery options.
When tracking information is available for your shipment, it will be provided to you through the applicable delivery or freight service.
Tracking availability may vary depending on the shipping method used.
If you have questions about the status of your shipment, please contact our customer service team with your order details so we can assist you.
Before your outboard motor arrives, we recommend making sure that someone is available to receive the shipment if required.
Depending on the size of the shipment and the delivery method, you may also need to consider:
For larger freight deliveries, customers should ensure that the delivery location can safely accommodate the transportation vehicle and unloading process.
If you have concerns about delivery access, please discuss them with our team before shipment.
When your outboard motor arrives, we strongly recommend inspecting the shipment before accepting delivery whenever possible.
Check the package and motor for:
If you notice visible damage, document the condition of the shipment immediately.
Take photographs of:
If damage is discovered, notify the delivery carrier and contact Delaware Marine Mechanics as soon as possible.
Please retain all original packaging and shipping documentation until the issue has been reviewed and resolved.
We take care to ensure orders are properly prepared for shipment. However, damage can occasionally occur during transportation.
If your shipment arrives damaged or items are missing, please contact us promptly.
When contacting our team, please provide:
We will review the information provided and assist with the next steps.
Please make sure that the delivery address provided during the order process is complete and accurate.
An incorrect or incomplete delivery address may result in:
Customers are responsible for providing accurate delivery information.
If you need to change your delivery address after placing an order, contact us as soon as possible.
Address changes may not be possible once an order has been processed or shipped.
Shipping requirements may differ depending on whether an order is being delivered to a residential or commercial address.
Commercial addresses may offer easier access for freight deliveries and may have suitable equipment for unloading larger shipments.
If your order is being delivered to a residential location, additional delivery arrangements may apply depending on the shipping method and carrier.
Please provide accurate information about your delivery location when requesting a quote.
International shipping availability may vary depending on the product, destination, transportation options, and applicable regulations.
International orders may be subject to additional requirements, including:
Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer unless otherwise stated in writing.
Customers are responsible for ensuring that purchased products comply with applicable laws and regulations in their destination country.
If you are interested in international delivery, please contact us before placing your order so we can discuss the available options.
Shipping arrangements may affect the return process for outboard motors and other marine equipment.
Before returning any product, customers must contact Delaware Marine Mechanics and follow the applicable return instructions.
Do not ship an item back without receiving return instructions or authorization where required.
For complete information about returns and refunds, please review our:
Returns & Refunds Policy
Before placing your order, please keep the following in mind: